Help Center

Welcome to Thrasher Support

Our Beans

Why should I buy your coffee?

Where do your beans come from?

Is your coffee chemically decaffeinated?

Is Thrasher Coffee expensive?

Will you grind my coffee for me?

What brewing methods work well with Thrasher’s coffee?

Our Coffee Plans

Why should I get a coffee plan?

How does the plan work?

Can I change my coffee plan?

Can I cancel my plan?


Can I gift Thrasher Coffee to others?

Do you have gift cards available?


When will I get my order?

Why do my bags of coffee look like they’re full of air?

Why isn't my coupon code working?

Payments & Shipping

What forms of payment do you accept?

How, when, and where do you ship?

Can you tell me more about shipping?


What do I do if I need to return something?

Wholesale & Retail

What do I do if I'm interested in wholesale or retail orders?

Health & Environment

Are your coffees organic, fair trade, bird friendly…?